Friday, January 11, 2008

Norton

So Norton's new internet security suite (NIS 2008) is great until you try to do things like file sharing or remote desktop. I contacted Symatec's support stating the following issues: The Anti-phising toolbar- I want it gone, and i have been unable to figure out how to remove it. It's actually like i virus you delete the file (it's a dll in firefox's component directory) reboot and somehow it's back. Symatec's solution to my problem was to take control of my machine, look through all my open windows, and then hid the toolbar. I make an inappropriate comment to "Baruk" and then ask if he thinks I'm an idiot. He says its gone. Ok whatever just fix the remote desktop issue. Their version of a solution is to allow all traffic with the following credentials (255.255.255.0 , 192.168.1.1) for those of you who dont know thats just punching a giant hole in my firewall, and allowing all traffic from my router in. so what have they fixed after numerous hours? nothing. I've been violated by Symatec's curry loving tech support. Here's my solution:

Allowing remote desktop:
(some may consider this unsafe)
DISABLE intrusion prevention (you'll still have a tradition firewall, and from what I can tell all it does is void exclusions).
Getting rid of the toolbar is still beyond me if you have a solution shoot me an email.

My advice on this issue: If you don't have a very good reason don't use Norton Internet security.

Products I've used and like include: McAfee, AVG, Comodo, Zone Alarm, ESET
WINNER: ESET Smart Security Suite (The same guys who did Nod32)
Products I would avoid: Symantec, Avast

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